Description:
IMPACT 2-1-1 is a central access point for inquiries about family, health and social services. It is prevention and pre-crisis focused. When someone calls IMPACT 2-1-1, they will speak with a Community Resource Specialist - a professional trained to listen carefully to the caller's needs, help assess their situation and connect them to an agency that will respond to their needs. IMPACT 2-1-1 will follow up with the caller to be sure they have received the proper assistance. Specialized information is provided for Milwaukee County residents on FoodShare, BadgerCare, Title 19-Medicaid, non-W-2 related Child Care Subsidy and Food Pantry and Meal Site referrals.
IMPACT 2-1-1 serves the following counties: Milwaukee, Racine, Kenosha, Walworth, Waukesha, Jefferson, Ozaukee, Washington and Dodge.